How To Order

1. International Order

First, if you have not registered as a member, please kindly proceed to register and click “CREATE ACCOUNT” at the right corner. Once you do so, kindly fill out all the necessary information required. And now you are ready for shopping with AND2 strap. REMEMBER, you must login in order to buy online.

Or if you are visiting our website as a VISITOR (International) and would like buy online. First, you must checklist INTERNATIONAL for shipment and checklist the size of the strap and the type of buckle. And then proceed to ADD TO CART. Once the WISTLIST page shows all the detailed item, quantity and the amounts, kindly proceed to click NEXT. Then it will bring you to the COMPLETE FORM. At this form, you must fill out all your detailed information such as name, email, phone number etc… All this information will be used as shipping address. On the TRANSACTION FORM, if you have any message or special request, please kindly input the information and proceed to click SUBMIT. On the PAYMENT METHOD page, kindly select which payment mode you are going to use for check out. Available for Paypal or Visa and Mastercard and bank wire transfer, then click CONTINUE. Then it will automatically pop up new page and guide you for the payments.

2. Domestic Order (Indonesia)

First, if you have not registered as a member, please kindly proceed to register and click “CREATE ACCOUNT” at the right corner. Once you do so, kindly fill out all the necessary information required. And now you are ready for shopping with AND2 strap. REMEMBER, you must login in order to buy online.

Or if you are visiting our website as a VISITOR (Domestic) and would like buy online. First, you must checklist DOMESTIC for shipment and checklist the size of the strap and the type of buckle. And then proceed to ADD TO CART. Once the WISTLIST page shows all the detailed item, quantity and the amounts, kindly proceed to click NEXT. Then it will bring you to the COMPLETE FORM. At this form, you must fill out all your detailed information such as name, email, phone number etc… All this information will be used as shipping address. On the TRANSACTION FORM, if you have any message or special request, please kindly input the information and proceed to click SUBMIT. On the PAYMENT METHOD page, kindly select which payment mode you are going to use for check out.

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FAQs

Q: Where is AND2 strap located?

A: We are located in Jakarta, Indonesia

Q: Can I purchase online via AND2 strap website?

A: Yes, One can purchase online and pay with VISA or Master card for local customers or Paypal for overseas customers. If you like to buy the strap, simply click ADD to CART and it will automatically be added to your shopping cart. And make sure you fill out the all the necessary information required before checking out.

Q: When will my order be shipped out?

A: Most order will be processed immediately and ship out within three working business days once Veritrans approves the transaction in case you pay using Visa or Master card. Or if you are making payment via Paypal, your order will be shipped out once the funds are cleared.

Q: Is it safe to purchase from AND2 strap?

A: Yes, it is SAFE and all the information you provide are confidential and we don’t sell or share personal customer information to any third party company unless there is exceptional case for legal issue which is required by law enforcement.

Q: What kind of courier do you ship internationally?

A: For international destination, now it is FREE shipping worldwide by Regular Postal Office which may take two to three weeks or more. And if you want express shipping and dont mind to pay the extra charges, we will ship out by EMS speed post which normally takes around five working days. And the charges would be USD 37,- on buyer's account.

For local FREE delivery, we use JNE or GoJek at our option.

And for high end timepieces, we ship via Fedex.

Q: How do I pay for my straps?

A: We accept payment via Papal for overseas. Visa and Mastercard for local once recevied verification from Veritrans.

And for high end timepieces, we only accept via bankwire transfer.

Q: How long does it take for my order to arrive?

A: For EMS Speedpost, normally it takes around four or five working days. And for Regular Postal Office as mentioned before, it may take at least two to three weeks working days.

Q: Is there any return policy?

A: Yes, Customer satisfaction is our main priority. If you are not satisfied with our strap upon receiving or any defect, you must inform or email us within three working days after receiving the strap. But if the strap has been sized and tried on the wrist, we are NOT in the position to accept for the return. For all returned straps, customers will bear all the shipping cost and necessary charges like paypall fee and credit card charges.

Q: Can I be one of your dealer or reseller for AND2 strap?

A: Yes, we are welcome if you are interested in our strap. Please send us inquiry at sales@and2strap.com